POLICIES

PRODUCT RETURNS

Columbia Laser Skin Center is committed to ensure all skin care products and cosmetics are properly sealed for safety and quality assurance. We do not refund the purchase price of returned products, although you may discuss exchanging unopened, unused products with our clinical staff within 30 days of purchase.

 

APPOINTMENT CANCELLATION / NO SHOW POLICY

Our schedules can be heavily booked and we do make the effort to verify appointments via the information that you have provided us. (Telephone number, e-mail address, etc.) However, as a courtesy to those patients waiting for appointments, we require notification of cancellation or your need to reschedule an appointment within one full business day. Procedures that require a longer amount of time, 60 minutes or more, must be secured with a credit card.

If you cancel or reschedule your procedure with adequate notification, any deposit will be refunded. However, if you do not cancel or reschedule within the appropriate time frame of one full business day, a fee of 50% of the scheduled treatment price will be charged to your account, so please contact us as soon as possible if you are unable to keep your scheduled appointment.

 

FINANCIAL POLICY

Fees for all services are paid in full at the time of service. We accept Visa, MasterCard, Discover, American Express, debit cards, checks, and cash. Any check returned for insufficient funds will assess a fee of $25.00. Patient financing is available through Care Credit. We do not offer any refunds on services rendered. Unused balances on treatment packages will not be refunded, however those balances can be applied to other services offered by Columbia Laser Skin Center.

Any fees discussed before a consultation are general estimates. You will be given an individualized treatment plan with fees, which are valid for a period of ninety (90) days after the consultation appointment.

Since most of our procedures are considered cosmetic and not deemed medically necessary, we do not bill insurance.

 

GUARANTEES

Because individual results vary, the staff of Columbia Laser Skin Center cannot guarantee those results. Nor can the staff precisely estimate the actual number of treatments required for optimal results. If you have any questions, please contact our office:
541.298.5066